Should I have received a new Barclaycard?
No, you don’t need a new Barclaycard. You can carry on using your existing card as normal.
Will the rates I get on my Barclaycard products have changed because of this?
We continue to offer products on the basis set out in pricing terms for your existing products. Your rates were not affected.
Will my statements look any different?
Your statements will look the same. However, the name of the new ring-fenced bank, Barclays Bank UK PLC, will now appear on statements.
Can I still see transactions from before?
Yes, your account did not change so you are able to view transactions and statements in the same way that you can now.
Will my statement preferences have changed as a result of this change?
No, your statement preferences (for example, frequency, online/paper format) have not changed.
Have the details I use to pay you changed?
No, Barclaycard’s payment details remain the same.
Can I still use my Barclaycard to identify myself?
Yes, you’ll continue to use your card as you do today.