To comply with ring-fencing legislation, our Jersey, Guernsey and the Isle of Man (the “Crown Dependencies”) branches have remained in Barclays Bank PLC as they are located outside of the EEA. Our new ring-fenced bank is separate from Barclays Bank PLC. Both banks operate alongside, but independently from, one another as part of the Barclays Group under the listed entity, Barclays PLC.
Personal and business accounts held by the ring-fenced bank can now only be serviced by UK branches. Therefore, some of the services that were previously available to you in these branches are now no longer available.
What are the Crown Dependencies?
The Crown Dependencies are the Bailiwick of Jersey, the Bailiwick of Guernsey (which includes the jurisdictions of Guernsey, Alderney and Sark) and the Isle of Man. The Crown Dependencies are not part of the UK but are self-governing dependencies of the Crown. Barclays has branches in Jersey, Guernsey and the Isle of Man.
Which services are impacted?
If you use the Crown Dependency branches, unfortunately you will no longer be able to use the counter service at any of the Barclays branches in Crown Dependencies for transactions such as withdrawing or depositing cash or cheques, except for when paying an ABC bill (which is a specific type of credit slip used by some companies e.g. Barclaycard), or a charity / disaster appeal credit over the counter.
You can continue to withdraw money at any Barclays cash machine, including those in Jersey, Guernsey and Isle of Man using a Barclays debit card, up to your usual withdrawal limits. However, if you use a savings cash card, unfortunately you are no longer able to use this at cash machines in the Crown Dependencies.
For the other service transactions that are restricted in the Crown Dependencies, such as transferring money/paying bills, customers can continue to use other channels including telephone, mobile / online banking or visiting any UK branch.
This does not affect your terms and conditions with us.
Are there any alternative arrangements in place?
You may be eligible to open an account held at one of the Crown Dependency branches, especially if you live in the Crown Dependencies, which would allow you to continue to make full use of the services in these branches. If this is something you would like to discuss, please visit any of the branches in the Crown Dependencies.