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Supplier events

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Revealed, the winners of the Barclays Supplier Awards 

Through the Barclays Supplier Awards we recognise our top suppliers and give thanks to them.

On Thursday 14 April, Vivienne Grafton, Global Head of Corporate Real Estate Solutions and Sourcing and Supplier Management, hosted our third annual ceremony, held in One Churchill Place. 

Vivienne commented: “This isn’t just for large, global companies – increasingly it is small or local suppliers that are helping us to be a true leader and innovator in financial services. While we’ve singled out five winners, all of our finalists should feel really proud.”

The winners are:

Award  Winner

Supplier of the Year - A supplier that exemplifies the Barclays Values and has consistently delivered service excellence as well as innovative solutions that deliver sustainable benefits

Judge and Presenter: Ashok Vaswani, Chief Executive Officer – Barclays UK

Intelenet for implementing colleague development programmes, tools and processes which contributed to a 65% reduction in account takeover fraud and 30% increase in customer advocacy. The company also provided incredible operational support during the Chennai flood disaster.

Other finalists:

  • Gratte Brothers
  • Infodesign Studio

Customer Experience Initiative of the Year  - A specific supplier-led initiative delivered in 2015 that has significantly improved the experience for Barclays’ customers or clients

Judge and Presenter: John Winter, Chief Executive Officer - Corporate Banking 

Assurant for implementing a series of changes to our mobile phone and gadget insurance offering which has improved claim turnaround times and reduced complaints by 40%

Other finalists:

  • iQuo
  • WebID Solutions 

Innovation of the Year - A specific supplier-led initiative delivered in 2015 that transformed a product or platform into one that builds strategic advantage for Barclays by delivering revenue enhancement, cost reduction and /or process innovation

Judge and Presenter: Nigel Walder, Head of Enterprise Technology    

dopay, a member of our first Accelerator cohort in London, for making it possible for companies in Egypt to pay all their employees electronically, even those without a bank account - encouraging financial inclusion through shared growth

Other finalists:

  • Larsen and Toubro
  • Oberthur Technologies 

Citizenship Initiative of the Year - A specific supplier-led initiative delivered in 2015 that has helped banking become more inclusive, reflecting the diversity of the communities in which Barclays operates, or has had a positive social or environmental impact

Presented by: Diane Eshleman, Global Head of Citizenship and Reputation

SignVideo, a Deaf-led organisation, for enabling us to be first-to-market with an instant, in-branch sign language interpretation solution that improves the banking experience in a commercially viable way

Other finalists:

  • BDRC
  • IBM

Diverse Supplier of the Year - A company that is size diverse (micro to medium sized) or ownership-diverse (majority-owned or controlled by women, minorities, LGBT, veteran, persons with disabilities) that has delivered a breakthrough solution or service excellence in 2015.

Presented by: Mike Roemer, Group Head of Compliance

Dukes for making our Barclays-branded promotional store more diverse and eco-friendly, while improving customer service levels and delivering cost and control benefits

Other finalists:

  • Crossbridge
  • Gibbs S3

Previous news stories

  • Following successful events in London and South Africa, on Friday, 16 October, Barclays welcomed nearly 100 diverse suppliers to take part in our inaugural Supplier Diversity Day in New York.  The aim of the day was to not only support entrepreneurship from under-represented segments of society – those businesses recognised as ethnic minority, women, veteran, service-disabled, LGBT, persons with disabilities and small enterprises -  but also to find suppliers that can help Barclays offer better products and services to our customers, clients and colleagues.

    Tom King, CEO for the Investment Bank, opened the event, explaining that as banking is a people business, we need to find the very best talent in the market from all segments of society and enable us to be “be better at welcoming and serving customers from all societies, cultures and communities.” Tom went on to say that “Diverse teams make better decisions” and this isn’t just true of our colleagues – it is also true of our suppliers, who we see as an extension of our business.

    Based upon preliminary results, 66% of the suppliers interviewed are to be considered for request for proposals in the next 6-12 months or are good candidates for subcontracting opportunities with one of our prime suppliers. At least two firms have already received non-disclosure agreements to delve deeper into opportunities.

    During the day, companies were provided with an overview of Barclays, an outlook on the economy, and details on upcoming supply opportunities.  We introduced our Women in Leadership and Return on Disability ETN products and hosted an executive chat session with Sameer Jain, CIO and Head of Change for the Investment Bank and Charles Schwarz of the Design and Digital Office, on how and why we support disruptive FinTech start-ups. 

    Attendees were offered a banking master class – from Micro to IPO, which provided valuable information on leveraging debt to finance growth, strategic use of private equity, growth through mergers and acquisition and executing IPOs.

    Additionally, most companies also received one-on-one interviews with Barclays strategic sourcing or business unit decision-makers and were provided a “30-second elevator pitch” to promote their companies to one another and Barclays’ representatives.

    After the event, Harvey Butler, Global Head of Supplier Diversity said “As a leading international financial institution, we understand the significance of entrepreneurship in building prosperous communities.  Supplier Diversity is one of the ways Barclays demonstrates its Citizenship agenda by engaging potential partners to help us become more efficient, deliver new and innovative products in the market and future-proof our revenue streams by being, thinking and acting differently”

    One of the attendees summarised what many others had stated throughout the day: “The lineup of speakers was very impressive; I gained so much information about Barclays that I did not know.  Thank you all for a job well done!  Having attended hundreds of similar corporate events over the years, I can confidently say this was one of the best ever.”

  • Barclays Supplier Awards 2015-16 

    Barclays will host our third annual Supplier Awards ceremony in April 2016 to recognise those partners that stand out from the crowd and help us to be a true leader and innovator in financial services.

    Suppliers can be nominated by Barclays employees across five different award categories:

    • Supplier of the Year – A supplier that exemplifies the Barclays Values and has consistently provided service excellence as well as innovative solutions that deliver sustainable benefits
    • Citizenship Initiative of the Year – A specific supplier-led initiative delivered in 2015 that has helped banking become more inclusive, reflecting the diversity of the communities in which Barclays operates or has had a positive social or environmental impact
    • Diverse Supplier of the Year – A diverse company* that has delivered a breakthrough solution or service excellence in 2015
    • Transform Initiative of the Year – A specific supplier-led initiative delivered in 2015 that transformed a product or platform into one that builds strategic advantage for Barclays by delivering revenue enhancement, cost reduction and/or process innovation
    • Customer Experience Initiative of the Year – A specific supplier-led initiative delivered in 2015 that has significantly improved the experience for Barclays’ customers or clients.

    The nominations process will close on Friday, 22 January.  Three finalists will then be chosen for each award and will be invited to attend the ceremony in London. 

    For more information, please contact your supplier manager or email Barclays Global Sourcing and Supplier Management.

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More information

If you require further information on Sourcing at Barclays please submit your request via the following email address and we will endeavour to reply to your query.

Email:
Barclays Global Sourcing and Supplier Management

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