In Wilmington, Delaware and Las Vegas, Nevada, we have partnered with Tech Impact, helping the non-profit to fulfill their mission of empowering communities and nonprofits to use technology to better serve our world.
Tech Impact was founded in 2002, and has provided sustainable and affordable IT services, support, and training to hundreds of nonprofits nationwide. Since 2010, Tech Impact's technology workforce development programs have brought tremendous benefits to young adults in the communities they serve.
Together with Tech Impact, we are preparing over 120 young adults and veterans for the workforce each year through technical training and professional skills development. The objective of Tech Impact’s workforce development strategy is to address underemployment and unemployment in young adults in low- to-moderate-income communities by providing accessible, high quality training to low-skilled, underrepresented individuals. In addition to the training, mentorships and job placement assistance is also provided.
Tech Impact offers two workforce development programs, ITWorks and CXWorks. ITWorks is a technology training programme that serves over 100 individuals annually. On average, 90% of enrolled students graduate, 100% complete an IT internship and earn at least one IT certification and 70% of the graduates secure IT jobs or full-time, non-IT jobs or pursue post-secondary education.
CXWorks was launched in Las Vegas in September 2016, as part of a three year partnership with Barclays and will serve up to 45 individuals annually. This customer experience training programme offers intensive customer service and computer skills training for young adults and veterans. Graduates are able to secure and retain jobs in a call centre environment.