Inclusive financial systems are crucial to achieving economic and societal progress. Empowering customers and communities to overcome barriers to access such as, lack of or impaired credit history, low income, low financial literacy and physical factors such as disability, or an inability to access digital services is crucial for both society and our business’ success.
Society is facing a digital revolution which is rapidly changing the way we interact with each other – both as consumers and businesses. No individual or business will be untouched by these changes. For those who recognise the need to take advantage of this new world it is straightforward, but for others it can be bewildering. Barclays is on a mission to help customers and non-customers to embrace the new digital revolution, through support and education – whatever their age. We will help people move forward.
Our commitment: Enhance financial and digital empowerment for millions of individuals and small businesses.
We will improve access to financial services, including developing targeted products and services for individuals and small businesses. We will also provide digital skills tools and support, as well as the right money management support, prompts and tools to help empower our customers and communities.