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Diversity and inclusion

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We welcome and serve customers and colleagues from all societies, cultures and communities.

Barclays ensures that employees of all backgrounds are treated equally and contribute fully to our vision and goals. By deploying a global diversity and inclusion (D&I) strategy which now plays a significant part in our Balanced Scorecard, the diversity of our employees is embedded into our journey to becoming the bank of choice.

Our five global agenda pillars of gender, LGBT (Lesbian, Gay, Bisexual & Transgender), disability, multigenerational, and multicultural, ensures that we cater for the entire network of diverse employees at Barclays.

  • Across the business, we want to see more women represented in senior roles and across the organisation. While we recognise this is a challenge faced by the financial sector as a whole, we’re determined to do all we can to enable women to fulfill their career potential at Barclays. We believe in leading from the top and have committed to achieving recommendations set in our organisation’s Leadership agenda. We exceeded a Board-level female representation target of 20% back in 2013 and continue to strive to increase this to more than 25% in accordance with the Lord Davies report recommendations.

    We’re taking a proactive approach to promoting gender diversity throughout our organisation. Over the past few years, we have:

    • Implemented a women in senior leadership metric and have made progress towards our goals
    • Achieved a 50/50 gender split for our graduate intake
    • Launched a global development conference for our female leaders attended by more than 5000 of our senior female leaders
    • Leveraged gender in business development opportunities via products such as the Women in Leadership Index (WIL)

    The Barclays gender agenda plays a significant role in increasing the diversity of our company. WIN chapters have been established on a voluntary basis by colleagues all over the world, engaging in networking events, leadership development, and other activities to ensure women have the opportunity to express their ideas and visions. Barclays recognises that utilising the talents of women not only helps enrich our perspectives, but helps embed the culture we are building within the organisation.

    HM Treasury Women in Finance Charter

    In July 2016 Barclays was proud to become one of the first signatories to the HM Treasury Women in Finance Charter. 

    Find out more HM Treasury Women in Finance CharterFind out more HM Treasury Women in Finance Charter
  • At Barclays, our strong track record in supporting our LGBT colleagues and customers has been recognised globally by various external organisations.

    In recognition of the work we do to ensure our workplace, products and services, are inclusive, Barclays was ranked in the top 10 of Stonewall’s Top 100 Employers. Stonewall is the UK's leading advocacy organization for the Lesbian, Gay, Bisexual and Transgender community. In the U.S. , we achieved a score of 100% in the 2015 Human Rights Campaign Corporate Equality Index for the fifth consecutive year.

    Our Spectrum Employee Networks partner with the business to generate ideas for continual improvement, as well as facilitating the connection, networking and development of LGBT employees and other colleagues. In 2014, the Spectrum employee network launched the “Proud to be an Ally” campaign in the UK to raise awareness of Spectrum’s Global Ally Program which aims to provide guidance to colleagues as to what an ally is along with clear achievable ways in which employees could get involved. 

  • Barclays aims to attract talented people and support disabilities or health conditions by providing the equipment and adjustments that enable our people to excel.

    The insights of our colleagues with disabilities help us to identify new ways of making our products, services and facilities accessible to everyone. For example, we run Disability Listening Groups, hosted by senior executives across the business; these forums provide colleagues with disabilities the opportunity to meet with senior leaders and provide input into tactical changes to improve the working environment.

    Our disability employee network, Reach, is open to all colleagues who have an interest in disability. They provide career development support, and opportunities for education and networking, as well as supplying relevant feedback on policies, products and services. 

    We launched our Accessibility Standards in 2013, which is our commitment to helping those with disabilities achieve their goals. We believe in creating a truly inclusive and accessible environment for all of our clients, customers, and colleagues.  

  • Barclays recognises that generational diversity adds intellectual capital to our organisation, which facilitates innovation for our colleagues, customers and clients. We have a long history of supporting the recruitment and retention of an age-diverse workforce and we want to receive job applications from people of all ages.

    There is no age limit on any career opportunity at Barclays. Promotion is based on merit, assessed through an annual performance and development review process, and training is open to all colleagues.

    At Barclays, we understand that an employee can become a line manager at 20, a client can become a mother at 40, and a customer may want to start a business at age 65. These ‘life moments’ are not bound to any generation, age bracket, or group of individuals. We understand that life can bring unexpected surprises and we encourage all employees to consider how they “work their lives” and to this end we provide a dynamic work environment which encourages flexibility in how, where and when work gets done.

  • In today’s global environment it is vital that organisations operate with greater cultural understanding. Our colleagues across our global footprint make up a rich kaleidoscope of nationalities, culture and heritage. Their unique perspectives are invaluable in ensuring we understand what matters to our customers and clients around the world, and help ensure we can provide specialist products and services to meet their needs.

    We are committed to supporting all our colleagues, regardless of religion, ethnicity, nationality or race. The Multicultural Agenda strategically engages to increase the opportunity to attract world-class colleagues and the diversity of thought-leadership, judgement and innovation required to compete in the changing international landscape and to sustain business success.

    Embrace, our employee network, connects like-minded colleagues internationally to promote and celebrate multi-cultural awareness and build an emotional connection with our customers, clients and citizenship activities. It runs a number of programmes and events throughout the year which support and celebrate a range of different cultures and faiths. 

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At Barclays, we are passionate about creating a working environment that enables employees to be themselves. We are delighted that we have been recognised externally for our commitment to diversity and inclusion.

Find out more about some of the diversity and inclusion awards we have been presented with:

2016 Awards and Recognition

  • Barclays featured in the 2016 UK Times Top 50 Employers for Women for the 9th year in a row
  • Barclays is one of 26 firms in the 2016 US Bloomberg Financial Services Gender-Equality Index
  • Barclays ranked as one of the top employers in the UK Workplace Equality Index in The Times
  • Barclays US Legal team presented with Special honours at the Immigration Equality’s 2016 Safe Haven Gala
  • Barclays High Visibility Cards win the Best Card Design of the Year at UK The Card & Payments Awards
  • Barclays' UK Apprenticeships wins 2016 D&I Initiative Award at the National Recruitment Advertising Design Awards
  • Barclays Technology recognised as a top employer for its Technology Apprentice programme for the fourth consecutive year, by the UK National Apprenticeship Service
  • Barclays wins the Fathers Network Scotland Best for all Stages of Fatherhood Award
  • Barclays wins three awards at the UK TARGET jobs National Graduate Recruitment Awards. These were:
        a)      Best undergraduate internship or vacation programme
        b)      Rising Star of the Year
        c)       Most popular graduate recruiter in banking
  • Barclays named Best for Embedded Flexibility at the annual UK Top Employers for Working Families Special Awards  
  • Barclays named as a Star Performer (highest grading) in the global Stonewall Workplace Equality Index

2016 Milestones

  • Barclays appoints Mary Francis CBE as Non-Executive Director to the Board
  • Barclays in partnership with the UK Lord Mayors’ Appeal, launches 'This is Me in the City'  to raise awareness of mental health issues in the workplace
  • Barclays US Alumni Program Launched
  • Barclays partners with the UKs Women’s Business Council to launch the ‘Comeback Toolkit’ focused on women who may have taken a career break and who are now ready to return to the workplace
  • Barclays pilots new program in New York called ‘Encore!’ to offer leadership development and training opportunities to professionals who have taken a career break and are now looking to re-enter the workforce
  • Barclays enhances US Leave of Absence policies for childcare leave and military leave
  • Barclays increases Japan paternity leave entitlement from 5 to 10 working days
  • Barclays is the headline sponsor for Pride London for the 3rd consecutive year
  • Barclays reported a gender parity at 51% in the UN HeForShe parity report published at Davos
  • Barclays supported the ‘Open for Business’ launch at Davos. This is a coalition of global companies advocating for global LGBT inclusion
  • Barclays is the headline Technology Zone sponsor for Parallel London

2015 Awards and Recognition

  • Barclays achieves Gold banding for Gender & Ethnicity benchmarks in the 2015 UK Business in the Community Diversity & Wellbeing Benchmark 
  • Barclays wins ‘best company in the Diversity & Inclusion category” in Asia’s HRM Awards in Singapore
  • Best Event Marketing award for WIL Index at the Financial Communications Society awards in the US
  • Barclays wins at the British LGBT Awards for the Pride in London  freedom to campaign
  • Barclays Early Careers wins 3 major awards at the TARGETjobs awards in the UK (The Best Apprenticeship Programme, The Best School Leaver Programme & Apprentice of the Year)
  • Barclays given the “Holding Firm” award by the 30% club in the UK
  • Barclays wins Campaign of the year award for our #freedom to make a statement campaign for Pride in London 2014 at the European Diversity Awards
  • Barclays wins 2 awards at the Business Disability Forum Disability Smart Awards (Retention category award & Information and Communication Technologies (ICT) award) in the UK
  • Barclays Singapore wins Most Empowering Company for Mums award by the National Trades Union Congress
  • Barclays named among 100 best companies in US by “Working Mother” magazine
  • Barclays Multicultural and Disability networks included in the top 10 Ethnicity & Disability employee networks respectively in The Economists Global Diversity List in the UK
  • Barclays Apprentices programme wins the prestigious ‘Jaguar Land Rover Inspiring Young Talent’ at the Responsible Business Awards run by Business in The Community in the UK
  • Barclays named by The Times newspaper as one of the top 50 places in the UK where women want to work.
  • Barclays named a Top 10 Employer in Hong Kong for LGBT Inclusion in Community Business’ inaugural awards for the Hong Kong LGBT Workplace Inclusion Index
  • Barclays scores 100% in the 2016 Corporate Equality Index in the US
  • Barclays ranked World’s Most Attractive Employer for graduates in the UK 

2015 Milestones

  • Barclays sponsors WeAreTheCity Rising Star Awards Programme
  • Barclays signs amicus brief in support of marriage equality
  • Barclays Sponsors Pink Dot Singapore 2015: Where Love Lives
  • Disabled Access Day supported by 20 Barclays flagship branches across the country 
  • Barclays launches SignVideo app on colleague iPads
  • Barclays hosts the 2015 Race for Opportunity Awards Showcase
  • Barclays partners with Woolfe Institute to host Trust in Business Panel with Lord Ian Blair and Sir David Wright 
  • Revised Leave policy at Barclays Shared Services for maternity and adoption leavers 
  • Barclays Alumni portal launched 
  • Barclays UK Shared Parental Leave Policy launched 
  • Parenting and Leadership Week launched across Barclays
  • Flexible working policy launched for all permanent employees across the Middle East
  • Barclays launches apprentice scheme  for over 50s
  • Barclays sponsors The Age of No Retirement
  • Revised Barclays Singapore Employee Handbook based on reasonable adjustments
  • Barclays introduces new and improved Workplace Adjustments 
  • Channel 4 broadcasts Barclays-sponsored Para Tri event
  • Barclays becomes founding member of the Singapore Business Network on DisAbility 
  • Barclays makes its first offers to 11 Return to Work Apprentices 
  • Barclays win BITC Inspiring Young Talent award for our apprenticeship and lifeskills programme
  • Barclays wins Top Employer Award for Talent Attraction at WorkingMums Top Employer Awards

2014

  • FTSE Women on Boards report – sponsored for 4th consecutive year by Barclays
  • Barclays features in The Times Top 50 For Women for the 8th consecutive year
  • Barclays ranked 2nd in Stonewall Global Index and Top Bank in the UK and 1st in Wales and Scotland
  • Barclays voted top 20 companies to work in the UK by multicultural graduates and Top 10 for Barclays Investment bank
  • Barclays ranked 50 in Working Mothers Survey in US 
  • Working Families awards Barclays with All Stages of Motherhood Award – UK
  • Barclays wins Gold Award in the Ministry of Defence Employer Recognition Scheme
  • Barclays wins the "Working Families Award 2014” at the Employers Network for Equality and Diversity (ENEI) Awards 
  • Barclays Talking ATM wins Marketing campaign of the year at the European Diversity Awards
  • Barclays earns a 100% ranking on the Human Rights US Corporate Equality Index for the 5th consecutive year 
  • Stonewall advert of the Year for Barclays Freedom to Make a Statement campaign 
  • Barclays wins the Race For Opportunity Recruiting Diverse Talent Award and was Highly Commended for the Future Workforce Award 
  • Barclays wins “Most Supportive Supervisor” at the Best Companies for Mums awards
  • Barclays was named in 2014 as one of the 100 Best Companies for Working Mothers
  • Barclays voted top 2014 undergraduate employer/internship provider in the UK by RateMyPlacement
  • Barclays receives Innovation award and Family Friendly Silver Award from Mumsnet
  • Barclays wins a Disability Smart Award at the Business Disability Forum

2013

  • 7th consecutive year that Barclays has been named in the 'Times Top 50 Employers Where Women Want to Work‘ and the Times top 100 Graduate Programme
  • Barclays announced as the winners of the Working Mums Award in the Talent Attraction category for their overall support of women in the workplace
  • Barclays launches a range of high visibility debit cards for people with visual impairments
  • Barclays named as a top employer for lesbian, gay and bisexual people in the UK. Barclays is the only financial services organisation to be among the top 25 employers in the Stonewall Workplace Equality Index every year since it launched in 2005
  • Barclays named in the Top 10 Employers for Working Families
  • Barclays talking ATMs are awarded the Accessibility Award 2013 at the Technology4Good Awards, the Best Innovation at the UKUX Awards, and the RNIB Exemplars’ Award after a successful launch last year
  • Barclays wins the BDF Disability Standard and Best Service Provider in 2013
  • Barclays named as one of the top 10 Best Places to work for Ethnic Minority Graduates

2012

  • Barclays is the first bank in the UK to launch ‘talking ATMs’ enabling easier access to cash for people with visual impairments
  • Barclays partners with the British Institute for Learning Difficulties to offer tailored resource packs as part of its flagship Money Skills programme
  • The Cultural Diversity Network in the Investment Banking arm of Barclays wins Employee Network of the Year at the Race for Opportunity annual awards
  • Barclays wins the Business Disability Forum’s Accessible Technology award as part of the 2011/12 Disability Standard. This award recognises an organisation’s performance on disability across the business from their products and services to recruitment and facilities
  • Barclays ranks joint second in the Business Disability Forum 2011/12 Disability Standard benchmark, which scores organisations depending on how they meet the needs of disabled people as customers, employees and stakeholders.

2011

  • Barclays is named in Stonewall’s Annual Workplace Equality Index. We placed 10 out of 100, in the top five for private sector employers
  • Our Spectrum network wins Stonewall Network of the year
  • Barclays wins Opportunity Now awards for Advancing Women in the Workplace.

2009

  • Barclays is listed as one of The Times ‘Top 50 places Where Women Want to Work’ for the fourth year running, also winning an award for best retention initiative for women.

2006

  • Barclays is awarded an Optima accreditation from the Spanish Labour Affairs minister, for our active commitment to equal opportunities at work
  • Barclays is voted the best gay-friendly bank or financial institution in the UK, by readers of The Pink Paper
  • Barclays is awarded a special ‘Judges Award for Outstanding Contribution’ at the Commission for Racial Equality and Law Society Race Equality awards, for our work on integrating diversity into supplier procedures.

2005

  • Barclays was voted ‘Best Financial Institution’ in an annual poll of readers of The Pink Paper
  • Barclays Investment Bank division in the US was named Employer of the Year by the National Business and Disability Council
  • Barclays won the 2005 International Family Congress Family Friendly Policy Award in Kenya.

2004

  • Barclays is ranked 17th in the inaugural Stonewall Corporate Equality Index.

2003

  • Barclays is named in the top five of private sector companies by Race for Opportunity for promoting racial diversity
  • Barclays retained our Gold Standard rating by Business in the Community for our work on gender equality
  • Our approach to employing people of all ages was recognised with an Age Positive at Work Award from the UK’s Department of Work and Pensions
  • Barclays is named in the top ten of Employers Forum on Disability Global Inclusion Benchmark.

2002

  • Barclays achieves a gold standard for race equality in Race for Opportunity benchmarking, and for gender equality in Opportunity Now benchmarking.

Barclays employed the UK's first female branch manager. We were the first bank in the US to equalise employee benefits for same-sex couples. And we have invested to improve the accessibility of our ATMs for customers with impaired vision.

We have got a long legacy of recognising the vital role that diversity and inclusion plays in our business.

Find out more about some of the key dates in our history of supporting diversity and inclusion:

2014

  • Headline sponsor of Pride in London & launched Barclaycard bPay band, a contactless payment method accepted at thousands of retailers. The event also introduced PingIT for Pride which enabled donations during Pride in London via the Pingit app
  • Showed support for International Day Against Homophobia (IDAHO) with on screen ATM messaging resulting in 7 million impressions
  • Barclays prices a $2.25bn bond transaction: First fixed income transaction with broker-dealers designated as diverse suppliers 
  • Women's Leadership Index Exchange Traded Notes & Return on Disability Exchange Traded Notes launched on the New York Stock Exchange
  • Appointment of the first transgendered bank manager in the UK
  • Barclays hosts an accessibility round table for UK Members of Parliament
  • Time to Change Pledge signed around improving mental health awareness in the workplace 
  • 49% of our Graduate hires and 74% of UK Apprentices self identify as Black, Asian or another ethnic minority
  • Barclays sponsors UN global HeForShe campaign events
  • First appointed female in Italy to the Board of the Italian Banking Association & first female country manager for Barclays Italy
  • Barclays CEO joins Catalyst global Board of Directors 
  • National Bank of Commerce in Tanzania creates Islamic Group Personal Finance product
  • Barclays hosts the first UK Target Depression in the Workplace conference
  • Barclays trialing Beacon Technology & audio boom in the UK Branch network
  • Barclays hosts Disability Diversity Forum & Disability Confident in Glasgow & London for the Department for Work and Pensions
  • Launched first ever cross-industry Guide on the subject of Accessibility in Barclays Corporate Bank
  • Barclay's employs its 2000th apprentice in December 2014 since the launch of its apprentice programme in April 2012

2013

  • Barclays sponsors the first ever Disability Confidence Conference in partnership with the Department of Work and Pensions
  • Barclays hosts the first ever Out on the Street Conference in Hong Kong
  • Barclays publishes a supplier code of conduct as key element of a global supplier diversity strategy
  • Barclays becomes founding member of Business Disability International.
  • AFTER programme launched in partnership with the Ministry of Defence
  • Gender as a metric on the Balanced Scorecard
  • First same-sex couple featured in Barclays advert
  • Barclays Accessibility statement published
  • 1000+ Apprentices hired by Barclays
  • Launch of a job sharing programme in Barclays UK Retail business

2012

  • Barclays is the first bank in the UK to launch ‘talking ATMs’ enabling easier access to cash for people with visual impairments
  • Barclays partners with the British Institute for Learning Difficulties to offer tailored resource packs as part of its flagship Money Skills programme
  • The Cultural Diversity Network in the Investment Banking arm of Barclays wins Employee Network of the Year at the Race for Opportunity annual awards
  • Barclays wins the Business Disability Forum’s Accessible Technology award as part of the 2011/12 Disability Standard. This award recognises an organisation’s performance on disability across the business from their products and services to recruitment and facilities
  • Barclays ranks joint second in the Business Disability Forum 2011/12 Disability Standard benchmark, which scores organisations depending on how they meet the needs of disabled people as customers, employees and stakeholders
  • Barclays ranks third in the Stonewall Corporate Equality Index benchmark
  • Barclays signs the Employers Forum on Disabilities’ Business Taskforce on Accessible Technology charter.

2011

  • Barclays ranks 10th out of 100 and within the top five private sector companies in the Stonewall Annual Workplace Equality Index
  • Our Spectrum Employee Network wins Stonewall Network of the year award
  • Barclays signs Family Friendly Charter in the UK and is named among the UK’s Top 10 Employers by Working Families
  • Barclays wins Opportunity Now awards for Advancing Women in the Workplace and continues to be within the ‘Top 50 places Where Women Want to Work’
  • Then-Chairman Marcus Agius publicly commits to aiming to ensure that 20% of the board is made up of women by the end of 2013.

2009

  • Barclays is listed as one of the Times ‘Top 50 places Where Women Want to Work’ for the fourth year running.

2007

  • Barclays sponsors Stonewall FC, the UK’s first football club for gay footballers
  • Barclays launches ‘Women of the Year’ award for employees
  • Barclays publishes ‘A question of Gender’ – a report written by the Economist Intelligence Unit to examine the relationship between wealth and gender
  • Barclays establishes first Women’s Initiative Network.

2006

  • Barclays and Amicus signed an Equality charter, committing the bank to promoting equality among all our employees
  • Stonewall Equality Walks in the UK and Barcelona supported by employees
  • Barclays was key sponsor of the Commission for Racial Equality (CRE) Race Convention, which celebrated 30 years of the CRE
  • Barclays launched ‘Recruitment That Works’ – a government-backed initiative to attract long-term unemployed job-seekers with disabilities
  • The Spanish Labour Affairs minister awarded Barclays an Optima accreditation for active commitment to equal opportunities at work
  • Awarded special ‘Judges Award for Outstanding Contribution’ at the Commission for Racial Equality and Law Society Race Equality awards for work on integrating diversity into supplier procedures
  • Barclays voted the best gay-friendly bank or financial institution in the UK, by readers of The Pink Paper.

2005

  • Barclays established its first Disability Listening Group hosted by then-Chief Executive John Varley
  • Barclays Disability Mentoring scheme launched, supporting the career development of colleagues with disabilities
  • Barclays voted the ‘Best Financial Institution’ in the annual poll of readers of the Pink Paper
  • Barclays sponsors the Employers Forum on Disability’s ‘It’s Your Money’ guide which explained banking in clear terms for people with learning disabilities
  • Barclays Investment Bank division in the US is named Employer of the Year by the National Business and Disability Council
  • Barclays Kenya won the International Family Congress Family Friendly Policy Award.

2004

  • Barclays is ranked 17th in the inaugural Stonewall Corporate Equality Index
  • In advance of age legislation due in 2006, Barclays enabled staff to work to age 70
  • In Africa, Barclays launched the HIV/AIDS Workplace Policy, an illustration of the bank’s commitment to helping the fight against HIV/AIDS
  • Barclays invested £35.5m in the UK in making our premises accessible to people with disabilities
  • Barclays established a multi-faith room at the new global head office in London’s Canary Wharf to enable employees to meet their religious obligations during working hours.

2003

  • Barclays first Disabled Employee Network launched
  • Barclays named in the top ten employers in the Employers Forum on Disability Global Inclusion Benchmark
  • Barclays named in the top five of private sector companies by Race for Opportunity for promoting racial diversity
  • Barclays retained our Gold Standard rating from Opportunity Now our work on gender equality
  • Our approach to employing people of all ages was recognised with an Age Positive at Work Award from the UK’s Department of Work and Pensions.

2002

  • Barclays establishes the first Global Diversity Council
  • Barclays first Lesbian Gay, Bisexual, Transgender (LGBT) Employee Network ‘Spectrum’ launched
  • Barclays made it possible for UK employees to work for Barclays beyond the normal retirement age of 60, and began actively recruiting people over the age of 60
  • Barclays achieved a gold standard for race equality in Race for Opportunity benchmark, and for gender equality in Opportunity Now benchmark in the UK.

2001

  • Barclays launches our first Equality and Diversity Charter, signed by all Executive Committee members.

2000

  • In Zambia, Margaret Mwanakatwe becomes first the female Managing Director of Barclays in Africa.
    1997
  • Sally Bott becomes the first woman appointed to Barclays Executive Committee as Group HR Director.

1996

  • Barclays commissions research into the issues and challenges women face in starting and running their own businesses in the UK.

1991

  • Barclays supports the Employers Forum on Disability to launch the world’s first employers’ organisation to work to the mutual benefit of disabled people and business.
    1986
  • Women hold proportionately more senior positions at Barclays than at the other four big UK banks.

1984

  • Tina Boyden is appointed as Barclays first Equal Opportunities manager.

1983

  • Mary Baker becomes first female Director of Barclays.

1979

  • Barclays employs 38,000 women in the UK. Some 266 are Managers, nine of which are Branch Managers.

1969

  • Anne Harwood becomes the most senior woman in Barclays when she is appointed to the post of Women Staff Manager.

1962

  • In the UK, Barclays employs people with sight loss as telephonists, an employee handbook is produced in Braille, and women outnumber men in the workforce for the first time.

1961

  • Barclays abolishes the bar on married women being employed. Women become eligible for employee shares for the first time.

1959

  • Rebecca Nunoofio becomes first female Cashier for Barclays in Ghana.

1958

  • Hilda Harding becomes first female Branch Manager within Barclays and the first female Bank Manager in the UK
  • In alignment with the Race Relations Act, Barclays produces a statement that it does not discriminate (UK).

1926

  • Employment of women is formally recognised by Barclays with the introduction of conditions of service in the UK.
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