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Barclays Citizenship Awards

Citizenship can take many different forms – from supporting entrepreneurs to helping young people develop their employment skills. The annual Barclays Citizenship Awards recognise those colleagues who make that difference and create opportunities to rise.

In 2018, we received over 550 nominations for the Citizenship Awards, celebrating the vast and outstanding Citizenship work of our employees and their contributions, not just to our customers and clients, but in helping to find ways in which to drive economic, environmental and social prosperity.

Barclays is a business built on our people and we are proud of the exceptional contributions that our extraordinary people make to bring to life our Citizenship ambitions.

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Meet the 2018 winners

  • Azure Power team | Mumbai, India

    The team helped Azure Power raise ~$500 million from green bonds to finance solar power projects, contributing to India’s goal to move towards 40% electricity generation from non-fossil sources by 2030.

    Azure Power is a leading solar power producer in India with whom Barclays has formed a strong relationship, having advised them on a Private Placement in 2015 and US IPO in 2016. In July 2017, the team helped them raise ~$500 million from green bonds from a global investor base. The transaction helped finance Azure Power’s existing and future eligible sustainable solar power projects, whilst optimising financial costs and diversifying sources of funding.

    The deal won Best High Yield Bond deal from Global Capital Asia Regional Capital Markets, and has helped establish Barclays position as a leader in raising capital for companies who are creating a positive environmental impact through the products they develop.

    Find out more about the Azure Power teamFind out more about the Azure Power team
  • Fraud Fighter Development team | Northampton & London, UK

    The team developed a digital interactive ‘Fraud Fighter’ tool which has helped over 150,000 customers understand how they are vulnerable to fraud and what they can do to protect themselves.

    Digital fraud is growing and 73% of customers report they need to do more to protect themselves but don’t know what. In response, the Marketing and Fraud Prevention teams worked together to research the problem and developed a digital interactive tool to help customers. The resulting Fraud Fighter tool gives personalised fraud prevention tips and an overall ‘fraud safe’ score.

    The team used direct customer channels to reach their customer base, as well as Facebook to reach beyond that. The campaign has, to date, reached 25m people and is continuing to empower customers, from better understanding credit to paying off their balance sooner.

    Find out more about Fraud Fighter Development teamFind out more about Fraud Fighter Development team
  • Team CXWorks | Henderson, NV, US

    Barclaycard has partnered with The Prince’s Trust, volunteering on the ‘Together with Team’ programme to give hard-to-reach young people the confidence, skills and opportunities they need to move into education, employment and training.

    In Nevada, almost 10% of young adults aged 16-24 are unemployed. Tech Impact provides workforce development programmes to disadvantaged youths in Wilmington, DE and Las Vegas, NV. Working with Tech Impact, Barclays colleagues created a curriculum for call centre training to establish a hiring pipeline in Nevada. The curriculum focuses on customer service skills and provides mentor support.

    37 students have graduated from the programme and 80% have received at least one job offer within 30 days of graduation. There are seven CXWorks graduates now working at Barclays, Nevada. Recognition for the programme has been received by the Governor of Nevada, the Mayor of Las Vegas and the Las Vegas City Council.

    Find out more about Team CXWorksFind out more about Team CXWorks
  • Beginning with Children Mentoring team | New York, NY, US

    The Beginning with Children Mentoring programme is designed to support the personal, social, academic and career growth of high school students. Mentoring relationships with Barclays volunteers have been successfully established, dedicated to helping students achieve their full potential.

    The programme, now in its ninth year, has helped over 75 students from Brooklyn to graduate from high school and enrol into college, 85% of whom are from low-income families. As higher education remains the most effective vehicle to socio-economic mobility, the programme aims to break the cycle of poverty through mentoring support. It gives students a mentor who can teach them about available opportunities and assist them in overcoming the obstacles that stand in the way of them becoming the next generation of professionals.

    The programme has achieved remarkable success year on year.  In 2017, 100% of the students supported graduated from high school and 100% enrolled into college. The mentoring programme also provides opportunities for Barclays colleagues to network across departments.

    Find out more about the Beginning with Children Mentoring teamFind out more about the Beginning with Children Mentoring team
  • Sumita Patnaik | Wilmington, DE, US

    In 2001, Sumita Patnaik, along with her cousin, started Twinkle Academy, a school in the rural village of Kalan, India. The school has grown from three children to 170 in this time, with the first class of seniors soon to graduate. This has had a huge impact on the community and the education of its children.

    Kalan is 200 miles from the nearest city and when Twinkle Academy was founded none of the children in the village attended school. A key challenge faced by Sumita was that parents were reluctant to send their children to school which would result in loss of earnings to support the family. Sumita had to teach the villagers about the value of education to entice parents to send their children.

     The school, affiliated with India’s CBSE school system, is free and runs completely on funds raised and donated. Students are provided with uniforms, meals, books and transportation. Sumita has held a variety of fundraisers and takes advantage of Barclays Matched Fundraising programme. Every year, colleagues in Sumita’s department donate school supplies. Thanks to Sumita’s efforts, 65% of village children now attend school.

    Find out more about Sumita Patnaik's workFind out more about Sumita Patnaik's work
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