Our reporting

Annual reporting

We moved to an integrated reporting approach in 2014 and no longer publish a standalone Citizenship Report. We recognise specific stakeholder interest in more detailed disclosures on non-financial matters, including material environmental and social topics and therefore have developed an Environmental Social Governance (ESG) Report. This report provides additional disclosures and acts as a guide to supporting information in other documents in the Annual Report suite.

Reporting and measurement methodology

At Barclays we firmly believe that what is being measured is being managed, hence, our continuous effort at improving and refining our non-financial reporting.

We use a variety of tools to track and measure our performance and collect both quantitative and qualitative information to get the full picture. We also committed to maintaining a robust internal and external assurance process for our key metrics, ensuring that we have strong controls and clear data management in place.

Shared Growth Ambition Reporting Framework

Following the introduction of the Shared Growth Ambition, we have developed Barclays’ Shared Growth Ambition Reporting Framework (PDF 3.2MB) which sets out the definitions and measurement methodology for our key performance metrics in more detail.

Impact Eligibility Framework

We commissioned Sustainalytics, a global provider of ESG and corporate governance research, ratings and analytics, to help develop the Impact Eligibility Framework (PDF 1.9MB). It provides a process for Barclays to identify positive environmental and social transactions across the organisation, and to track their associated financing volumes.

Focusing on impact

Impact can be challenging to understand and measure, particularly when we try to assess portfolio-level outcomes instead of individual initiatives. We are committed to working with internal and external partners to develop new tools and methods to best capture and contribute to the impact of our strategy.

Why is it important?

At Barclays we use a range of quantitative and qualitative indicators to track our citizenship performance, measuring both the outputs and, where possible, the outcomes of our activity.

We also continue to align and integrate our citizenship disclosures with our overall reporting approach and have been issuing integrated reports since 2014.