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Absa, majority-owned by Barclays, has launched the Debt Solution Helpline to help customers better manage their borrowing.

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The service, a first in South Africa, is managed by debt specialists who analyse customers' financial circumstances to offer bespoke solutions such as payment restructuring and term extensions.

The Debt Solution Helpline considers customers' overall financial portfolio and is targeted at customers who have two or more products with Absa.

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