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Barclays UK Retail Banking has been voted as the fairest of UK banks in a consumer survey conducted by consulting company Brandspeak.

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Every day across UKRB our people are working consistently to treat customers fairly.
Alex Alder, Head of Market Research at UKRB

Barclays UK Retail Banking (UKRB) has been voted as the fairest of UK banks in a consumer survey conducted by consulting company Brandspeak.

It was ranked among the best banks in most measures and scored highest in areas such as treating customers as individuals and keeping promises to customers.

Alex Alder, Head of Market Research at UKRB, said: "Every day across UKRB our people are working consistently to treat customers fairly.

"It's brilliant to see this independent customer survey recognise our efforts, and that Barclays are in the lead."

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