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Barclays customers in Italy can now enjoy an improved online banking service.

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Barclays customers in Italy can now enjoy an improved online banking service.

The revised system incorporates a new look and feel, using icons and shortcuts to make it easier to find the most commonly used functions.

For added security, customers enter a password generated by the One-Time Password (OTP) security token every time they log on to online banking.

Improved technology also enables customer service teams to, upon request, take control of customers’ PCs to resolve any technical issues they face.

Many of the 150,000 customers who started using the new service at the end of last year have provided Barclays with positive feedback.

Another 100,000 customers are expected to start using the new system at the end of this month.

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