It won in the categories of Best Retail Bank in Africa, Best Retail Bank in South Africa, and Best Credit Card Management.
Absa competed against more than 160 retail financial institutions from across Asia Pacific, Central Asia, Africa and the Middle East to win the awards.
In a joint note, Bobby Malabie, Chief Executive, Retail and Business Banking, Absa, and Arrie Rautenbach, Head, Retail Markets, Absa, said: “One of Retail and Business Banking’s priorities this year is to deliver on world class sales and services through compelling customer value propositions, deep customer insights and an efficient and streamlined back office operation.
“Ultimately, and deservedly, we emerged as leaders. The Asian Banker Awards are considered the undisputed international benchmark for the performance of the best retail banks in an increasingly fierce market place.
“Our performance at these awards bears testament to the success of our ongoing business strategy and the delivery of our Retail and Business Banking team.”
At last year’s event, Absa won the awards for Best Retail Bank in South Africa and Best Mobile Phone Banking (International).