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The UK media published stories on Sunday regarding the theft and potential sale of data related to customers of Barclays.

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Our initial investigations suggest this is isolated to customers linked to our Barclays Financial Planning business in the UK, which we closed to new customers in 2011.

Customers who have used Barclays Financial Planning services

You don’t need to take any action – our team will proactively contact customers this week who we know to be impacted. Our specialists will contact you via letter and by telephone to discuss the data loss, to help you understand how you may have been affected, and put things right in the event that you believe you have suffered any detriment.

However, if you would like to speak to someone in the meantime, you can contact our team on 0333 202 7509 from the UK, or +44 333 202 7509 from outside the UK.

Customers who haven’t used Barclays Financial Planning

You don’t need to take any action – from the data we have been provided we do not believe that you are impacted. As we continue our investigations, and any further evidence comes to light to suggest otherwise, we will contact you.

General advice on protecting your data.

Protecting your data is our top priority and we take every step possible to ensure its safety.  

Read our hints and tips about steps you can take to protect your own dataRead our hints and tips about steps you can take to protect your own data
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